What amount can you promise the recipient?
Show the fees and quote state behind the received amount.
The question
Meridian Pay offers a fictional transfer. The customer pays £1,000 total. Deduct a £5 sending fee, convert the remainder at an illustrative quote of €1.16 per £1, then deduct a €2 recipient fee. Round to euro cents at the end. The customer has not accepted the quote.
| Value | |
|---|---|
| Customer total (£) | 1000 |
| Sending fee (£) | 5 |
| Euros per pound | 1.16 |
| Recipient fee (€) | 2 |
This is invented arithmetic, not a current exchange rate or product offer.
If an unaccepted quote expires, show the new rate, fees and received amount and obtain acceptance. An already accepted locked quote would need its own terms; do not assume it can be changed.
“Choose your next action and explain the evidence behind it.”
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A strong answer, step by step
Open each step in turn. This is one strong answer, not the only one.
Step 1: Calculate the amount received
What would you do here? Open the move you’d make.
Deduct each fee in its stated currency.
The strong move. The two fees use different currencies and different points in the calculation.
Multiply all £1,000 by 1.16 and deduct €2.
Tempting, but it misses something. That applies the exchange rate to the £5 sending fee and overstates receipt by €5.80.
See how a strong candidate says it
“The converted amount is £995×1.16 = €1,154.20. After the €2 recipient fee, the recipient gets €1,152.20.”
Why it works: The two fees use different currencies and different points in the calculation.
Step 2: Make the quote understandable
What would you do here? Open the move you’d make.
Show the full amount chain before acceptance.
The strong move. A customer needs the actual amount and the terms behind it.
Advertise only the exchange rate.
Tempting, but it misses something. The rate hides both the amount excluded from conversion and the recipient fee.
See how a strong candidate says it
“I would show £1,000 paid, the £5 fee, £995 converted, the rate, the €2 recipient fee and €1,152.20 received. The rate alone does not describe the outcome.”
Why it works: A customer needs the actual amount and the terms behind it.
Step 3: Refresh the expired quote
The quote expires before the customer accepts it. The new quote is €1.14 per £1. Both fees and the £1,000 customer total stay unchanged.
What would you do here? Open the move you’d make.
Show the fresh quote and get acceptance.
The strong move. An expired unaccepted quote is not the same promise.
Silently process at the new rate.
Tempting, but it misses something. The customer has not agreed to the new received amount.
See how a strong candidate says it
“At 1.14, £995 converts to €1,134.30; after €2, receipt is €1,132.30. That is €19.90 below the old quote. I would show the revision and request acceptance.”
Why it works: An expired unaccepted quote is not the same promise.
Step 4: Respect the quote state
What would you do here? Open the move you’d make.
Link processing to the accepted quote version.
The strong move. The consent and quote state determine the commitment.
Use the latest market rate for every transfer.
Tempting, but it misses something. The case does not permit changing the terms of an accepted locked quote.
See how a strong candidate says it
“I would retain which quote was shown, which terms the customer accepted and when. I would not apply this expired-quote rule to an already accepted locked quote.”
Why it works: The consent and quote state determine the commitment.
The answer, in short
- Decision
- Present €1,132.30 as a new quote that needs acceptance.
- Because
- The old quote expired before acceptance and the rate changed.
- What would change it
- An already accepted locked quote would require a different decision based on its terms.
Common traps
- Applying a rate to money already taken as a fee.
- Changing an unaccepted quote without showing its effect.
Check your answer
- I kept the currencies separate.
- I applied both fees once.
- I used the revised rate.
- I checked acceptance before processing.
Last reviewed Nov 10, 2026